Privacy Policy

Privacy Policy

Introduction

At https://seat-repair-collision-damage.dentrepair-talk.com (hereafter referred to as ‘the Company’ or ‘we’), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) from the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, South Africa’s POPIA and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external third-party platforms, applications, or services accessible via links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy applies when you engage in the following activities:

  • Utilizing our applications and services as an authorized user
  • Visiting any of our websites linked to this Privacy Statement
  • Receiving communications from us, such as newsletters, emails, telephone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal information, including but not limited to:

  • Account Information: Details related to your user account, such as username, email address, and registration data.
  • Payment Information: Data required for processing transactions, like credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, including bank account details (where applicable) and purchase history.
  • Purchase Information: Details about products or services you’ve purchased from us, such as order number, quantity, and delivery address.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, which may include IP addresses and device IDs.
  • Location Data: Information collected about your geographical location when you interact with our services.
  • Feedback: Comments, reviews, or responses provided by users regarding our products or services.
  • Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts with us.
  • Product Information: Data related to the products you show interest in, browse, or purchase on our site.

We obtain this data through direct user input, interactions with our platform, and automated technologies, including tracking cookies. Additionally, third parties may share personal information with us, governed by their respective privacy policies.

Cookies

Our website employs cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and payment processing.
  • Preference Cookies: Used to remember user preferences, such as language settings or display options.
  • Analytics Cookies: Enable us to analyze visitor behavior, track trends, and understand how users interact with our site.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for varying periods, depending on the purpose for collection:

  • Data required for legal compliance or contractual obligations is retained as specified by law.
  • Once the legal or business purposes have been fulfilled, we delete or anonymize the data to protect your privacy.

Security Measures

The Company implements robust security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction:

  • We utilize encryption for secure data transmission and storage.
  • Our third-party processors adhere to strict security standards to protect your data.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18 (or the applicable age limit in your jurisdiction). If we learn that a child has provided us with personal data, we will take steps to delete it and refrain from using or disclosing it further.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your information is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking us to delete your personal data in specific circumstances.
  • Restriction: Limiting the use or processing of your data under certain conditions.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.

To exercise any of these rights, please contact our dedicated privacy team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

The Company reserves the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information on our privacy practices.

Contact Information

For any queries, unsubscribe requests, or data-related inquiries, please reach out to us via:

We are committed to addressing your concerns and ensuring a transparent and secure experience while interacting with our services.